A Zoom Phone Alternative From a Local Las Vegas Telephone Company
Keep the cloud features, get a phone company you can reach. Plans start at $15 per user per month with a term agreement, your 702 and 725 numbers port free, and we install on site across the Las Vegas valley.
Short answer: If you like Zoom Phone’s cloud features but want a phone company you can reach directly, look at Las Vegas Telephones, the Las Vegas service of USPBX Communications, an FCC-licensed interconnect carrier on its own carrier platform. You still get auto-attendants, call queues, mobile and desktop apps, and business texting. Plans are as low as $15 per user per month with a term agreement, billed monthly. Our engineers are based in Las Vegas and install on site. Porting your existing numbers is always free.
Why businesses look for a Zoom Phone alternative
Zoom Phone works well for teams that live in the Zoom app. Businesses usually start looking elsewhere when the phone system has to do more than a video tool, such as front-desk call handling, desk phones throughout a building, hotel PMS links, or a provider who will come on site. Here is what Zoom’s Zoom Phone pricing page showed when we checked on October 27, 2026:
- Phone US & CA Unlimited is $16 per user per month billed annually, which Zoom charges as a single upfront payment, or $18 billed monthly. It is added to Zoom Workplace Basic, which limits meetings to 40 minutes and 100 participants.
- Bundles that include full meetings cost more: Pro Plus is $20.50 annually or $24 monthly, and Business Plus is $24.50 or $29 per user per month.
- International calling is metered. The Unlimited card lists 50 pages per month of domestic online fax.
- Zoom offers a HIPAA Business Associate Agreement on eligible paid plans, according to Zoom’s support documentation.
USPBX vs Zoom Phone at a glance
| USPBX | Zoom Phone | |
|---|---|---|
| Type of provider | FCC-licensed interconnect carrier running its own carrier platform | Cloud calling inside the Zoom Workplace platform |
| Published pricing | As low as $15/user/mo (term agreement, billed monthly) | US & CA Unlimited $16/user/mo annually ($18 monthly). Bundles $20.50–$24.50 annually. |
| Contract terms | Term agreement, billed monthly; flexible billing for seasonal businesses; seats scale up or down. Desk phones included with a 36-month agreement. | Monthly or annual billing |
| Unlimited US and Canada calling | Yes | Included on US & CA Unlimited |
| Video meetings | Yes. Or keep using Zoom Meetings. | Core strength. The Basic tier limits meetings to 40 minutes. |
| Business texting (SMS) | Yes | Domestic SMS and MMS included on Unlimited |
| Desk phones and on-site install | Las Vegas engineers install and test on site. Desk phones included with a 36-month agreement. | Check with Zoom |
| HIPAA BAA | Yes. Every feature stays on, including voicemail-to-email, texting, and e-fax. | Available on eligible paid plans |
| Hotel PMS integration | Opera, Maestro, RoomMaster (confirmed per property) | Check with Zoom |
| International calling | Sold in bundles or by the minute | Metered |
| Fax | E-fax available | 50 pages/month domestic online fax on Unlimited |
Keep Zoom for meetings and move only your phones
Many teams split the two. Video stays in Zoom, where people already meet, and the phone numbers move to a carrier that handles desk phones, call routing, porting, and on-site support. Staff take calls on a desk phone or on the USPBX mobile and desktop apps with the company caller ID, and keep joining meetings in Zoom as before. If you would rather consolidate later, USPBX also offers video meetings.
How switching from Zoom Phone works
- Send us a recent Zoom Phone bill and a list of your users and numbers.
- We map your call flows, auto-attendant, queues, and special lines such as fax and alarms.
- We set up your phones and apps ahead of time, then submit the number port.
- On port day we test inbound, outbound, 911 location, and voicemail with your staff, on site across the Las Vegas valley.
- Cancel Zoom Phone only after every number shows as ported.
When Zoom Phone may still be the better fit
If your whole company lives in the Zoom app, mostly calls from laptops, and needs local numbers in many countries, Zoom Phone’s tight link to Zoom Meetings is a real benefit. In that case, staying put can make sense. Our advantage is a different one: a carrier that handles setup, porting, and support in person, with simple monthly billing.
Also comparing other providers? See our RingCentral alternative, Nextiva alternative, and 8x8 alternative pages, or the full comparison of business phone alternatives.
Frequently Asked Questions
What is the best Zoom alternative for business phone calls?
For business calling, the best Zoom Phone alternative is one that handles what Zoom’s video tools don’t: desk phones, front-desk routing, porting, and local support. USPBX is an FCC-licensed interconnect carrier that provides those services, and you can keep using Zoom for meetings.
Can I keep Zoom Meetings and switch only my phone service?
Yes. Your phone numbers can move to USPBX while your team keeps meeting in Zoom. The two services don’t depend on each other. USPBX also offers video meetings if you want one provider for both.
How much does USPBX cost compared with Zoom Phone?
USPBX plans are as low as $15 per user per month with a term agreement, billed monthly. When we checked Zoom’s pricing page in October 2026, Phone US & CA Unlimited was listed at $16 per user per month billed annually ($18 monthly). Desk phones are included with a USPBX 36-month agreement, and number porting is always free.
Can I port my numbers out of Zoom Phone?
Yes. Local and toll-free numbers can be ported to USPBX. Porting is fast and always free. Keep your Zoom Phone licenses active until the port completes, then remove them.
Is USPBX a reseller?
No. USPBX Communications is an FCC-licensed interconnect carrier running its own carrier platform.
Does USPBX sign a HIPAA BAA?
Yes. USPBX signs a Business Associate Agreement with healthcare practices. Every feature stays on under the BAA, including voicemail-to-email, texting, and e-fax.
Do I need new desk phones to leave Zoom Phone?
Not always. Many IP phones can be reprovisioned. If you want new handsets, desk phones are included with a 36-month agreement.
Compare other providers
Want every detail, including a feature-by-feature table? Read the full USPBX vs Zoom Phone comparison on uspbx.com.